Science of High Reliability (10 CME) Self-Control Erin Tolbert and MidlevelU regularly

Erin Tolbert and MidlevelU regularly receive national media attention on news outlets like The Fox News Channel and CNN where Erin appears as a medical expert discussing the latest healthcare news topics

and Liability

Mission Fidelity

make improvements and measure success

- Establish methods for providing effective feedback

Science of High Reliability (10 CME) Self-Control Erin Tolbert and MidlevelU regularlyCourse Objectives After completing this course, you will be able to: Define reliability, and describe how reliability can be measured and expressed. Describe how human errors and latent system weaknesses combine to cause events using Reasons Swiss Cheese Effect. Describe how culture can shape behavior and prevent human error. Provide examples of the five (5) behavior shaping factors and three (3) steps to culture change. Explain both safety and leader